All Sales Are Final: Because each soulf kid is a one-of-a-kind, handmade item, we cannot accept returns or exchanges. Minor imperfections are normal for handmade creations, so please only adopt if you can accept that.
Order Cancellations:You can cancel your order if you contact us before it ships.
Damaged or Lost Items: We are not responsible for lost or delayed packages once they have been handed to the postal service.If your package arrives damaged, please contact us within 48 hours with photos and videos, we will do our best to assist.